SAP consulting helps your business to deploy, manage, and maintain an enterprise resource planning (ERP) system. This includes all data related to financial, production, and staff records, as well as customer relationship management software (CRM) and supply chain management software (SCM).
Consultants typically fall into two areas of expertise—technical and functional. Those with a tech background focus on, for instance, software and programming. Meanwhile, those with experience in finance are better suited to the functional side of consulting. Nonetheless, both should demonstrate expertise in solutions architecture, managed services, and hosting.
Ideally, an SAP consultant will assist you in regulating and streamlining processes across a range of divisions and branches. Further, they should help you to deal with any unexpected SAP challenges that may arise in your organization.
The top three problems companies encounter with an SAP consultant are a failure to prioritize ERP security, not including enough details in project management scope, and a lack of clear communication. Thankfully, there are ways to either prevent or recover from such challenges—namely, by partnering with a proven SAP partner. Approyo has decades of experience and over a thousand SAP environments under management.
When you engage an SAP consultant, it’s the first step in what will hopefully be a lasting business relationship. And as with any relationship, building trust is key.
Here, we examine some of the SAP challenges that may emerge over the course of project implementation, and how to avoid them.
1. Failure to Prioritize ERP Security
In these days of network breaches and proliferating threats, security is more important than ever. Failing to protect records and infrastructure can result in heavy losses of data, money, and even your reputation. Efficient SAP consulting makes your enterprise software’s security a top priority.
There are several complementary approaches to ERP security, involving both processes and technology. An example of security technology built specifically for enterprise data is Approyo’s Overwatch, which offers continuous monitoring of IT infrastructure. This solution encompasses hardware and software, ensuring that your apps and data remain safe—whether in the cloud or on-premises.
Successful SAP project management requires a comprehensive security solution to defend against online attacks. An often overlooked but equally critical goal is to prevent mishaps. An employee who accidentally leaks data can cause just as much harm as a hack.
ERP systems contain valuable data on a wide range of sensitive topics and are central to business activities. Your system likely comprises customer and employee data, potentially including personally identifiable data or financial information. Sensitive material might include private company data on finances and other processes that you can’t afford to lose or have fall into the wrong hands.
An SAP consultant who prioritizes ERP security will keep your software updated to the latest versions. In addition, they will check that login procedures are rigorous and database inputs are protected against common attacks. Furthermore, users will only have access to the appropriate data, and backups will be made regularly and be available to restore.
A savvy consultant also conducts tests of the technical security systems in place, analyzing logs and scheduling alerts in the event of any suspicious activity being detected. Their scanning tools will be able to identify any potential vulnerabilities in your network.
2. Not Including Enough Details and Metrics in the Project Scope
Even before starting your SAP project and selecting a consultant, it’s crucial to establish your project scope. This defines what you plan to accomplish through SAP consulting. Failing to include enough details and specific performance metrics may increase the risk of problems later on.
Solid project management is as essential as deployment and maintenance. The more precise your plans, the more likely it is that you and your SAP consultant can work together toward a clearly defined goal. This relates not only to the broad initiatives but also to each functional area that the project covers.
Will your ERP include manufacturing? What about finances? It helps to go through each business function that your system will process, involving employees from all relevant departments to establish what needs to be tracked.
By including full details and methods in the project scope, you’ll minimize the possibility of ambiguity arising further down the line. This, in turn, can eliminate mistakes regarding budget, timing, and other considerations.
Sharing a well-made project scope also keeps your entire internal and external team focused on what matters. Instead of dithering over inconsequential tasks, you can home in on the most productive activities.
The key to an accurate and detailed project scope starts with writing everything down. This includes your goals, where you will deploy software, which departments will be affected, and which systems you will be replacing. Specify all the functions the SAP will help manage, such as accounting or HR. You could even stipulate the exact requirements for each function. Once that’s done, you’re ready to chat with your consultant and move forward with confidence!
3. Lack of Clear Communication and Transparency
Clear communication is an essential ingredient in any relationship, and SAP consulting is no exception. Discussions that favor transparency and attention to detail will prevent small issues from developing into larger problems.
It’s important that the consultant understands your needs and keeps you abreast of the evolving situation. A comprehensive communication plan ensures that the SAP project stays on course.
Communicating clearly about the purpose and scope of the project is the most vital determinant of success vs. failure. This relies on a good flow of information and mutual understanding—between you and your consultant as well as at all levels within your own organization. Talking openly and honestly about your SAP needs is the best way to guarantee you reach the right solution.
Avoid These SAP Consulting Mistakes With Approyo
SAP projects are complex endeavors. Hiring a consultant can go a long way toward simplifying the process. However, if it isn’t done carefully, you risk taking missteps along the path. By working with an experienced SAP expert like Approyo, you’ll ensure that the consulting agreement works for you.
Approyo prioritizes ERP security and works to project scope. Moreover, they’ll be with you at every stage of your journey, communicating clearly and openly. When you’re ready for a reliable consultant who can help you avoid the usual SAP pitfalls and ensure a successful deployment, talk with Approyo!
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